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Return& Replacement Policy

Your satisfaction is our No.1 priority. We want you to be happy each and every time you buy from us. However if due to some unforeseen situation you are not happy with the product then the following terms apply for a mutually consented resolution of the situation.

Item received in damaged condition / manufacturing defect or wrong item :

If you have received a damaged item or if the item you received was not the item you ordered or if it was misrepresented on our site, please contact us by email within 24 hours of your receipt of the product. It is important that you save all packing materials as well as the item itself. When you reach us, we'll give you instructions on how to proceed so that we may replace the item as quickly as possible.

We will ship a replacement item at the earliest possible with no extra shipping cost.

If on the return, the original ordered item is no longer available then we will request you to choose an alternate item and ship the same to you withoutany extra shipping cost.

If error is ours:

We will do free alterations & modifications or send free replacement if not possible to repair.

If replacement is no longer available then we will request you to choose some other alternative item from our website.

No refund can be issued under any circumstances.

We will request the customer to ship back the item to us in India for alterations at our cost or arrange a pick up from their address and send them back after correction or if not possible to correct then ship replacement item with no extra cost to the customer.

If error is yours:

If you have accepted the product once from courier service and if you find any defect regarding products then a complainmust be sent to us within 7 days of receipt of the product. Otherwise we will not be responsible to serve you in any such circumstances.

Be alert while accepting parcel from courier service:

If the outer packing is damaged or tampered with, do verify the items quality and quantity with invoice before accepting the package from the courier agency. In case of any discrepancy, either refuse to accept delivery or accept delivery only after putting suitable remark on the proof of delivery. Also lodge proper complain with the local office of the courier agency, so that we may pursue them.

Color & Description disclaimer:

The details of the product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only fairly approximate values.

While every endeavor has been made to accurately display colors, there may be minor variations in color of the actual product because of the nature of fabrics, dyes and differences in display output due to lighting, digital photography, color settings and capabilities of monitors.

A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received.

"HI-CHOICE” firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits or accessories ordered.

Contact us at: -support@hichoicefabrics.com for any queries.

Shipping Policy

Delivery

We deliver to all and any postal address around the world. Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code / zip code.

Please note that residential shipments to USA & some other countries will be left at door if someone is not there to receive the package or no one answers the door bell. Our courier agents USPS / DHL / FEDEX / TNT / UPS / Speed Post etc will not be able to provide sign confirmation of delivery made in such cases.

To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted.

For the closing on Saturdays and Sundays delivery will be late. In many Islamic countries Fridays are normal off days.

Further deliveries are generally made during normal working hours of courier companies and these vary from country to country.

Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days.

Kindly calculate the cost here

Shipping cost is not built in each items price. You get the benefit of reduced shipping cost on each additional item. Fair & transparent shipping rates.

Please also note that the shipping rates are weight based. The weight of any product can be found on its detail page. To match the policies of the shipping companies we use, all weights will be rounded up to the next 500 grams.

International shipping and handling rates is based on the size of your order: the larger you order, the lower the rate.

Free Shipping for local

We offer FREE SHIPPING to any address in INDIA .. Please be sure to include the COMPLETE postal address with the correct PIN CODE and your Contact No. We cannot be responsible for postal delays resulting from incomplete address listings.

Also be aware that all shipments to any Girls College/School/Hostel are placed at the customer's risk. If the school's warden does not accept your package or it is refused for any reason, company will under no circumstances issue a refund or credit to the customer's account, nor shall company attempt re-shipment of the same order.

International Courier

We ship all orders by fastest possible air courier services like USPS, DHL, TNT, Speed Post etc. and they deliver within 48-72 hours across USA, Europe and all Major cities of Middle and Far East.

If you are looking for alternate shipping options, then cheaper and slower shipping options can be suggested. On request, we can also make special quotes for shipping if the merchandise order amount is large.

If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. Often, products will be shipped separately from one another for added safety in transit, so you may receive more than one delivery to your address.

Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites.

Please check once your address before making order

Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees, we will not bear any charges. Please make sure your shipping address is correct.

In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.


VAT & Custom Duties

VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.

International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.

They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.


Please note order is lost

If a shipment is lost in transit, we wait for 15 to 20 days and then reprocess/reship the order.

If you have any question about our shipping policies, please email us at support@hichoicefabrics.com

Privacy Policy

This is the official web site of Hi choice fabrics. All the contents of this Site are only for general information or use.

No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation.

Disclaimer

Unless otherwise stated, copyright and all intellectual property rights in all material presented on the site (including but not limited to text, audio, video or graphical images), trademarks and logos appearing on this site are the property of Hi choice, its affiliates and associates and are protected under applicable Indian laws.